PAYMENTS: VISA OR PAYPAL.

 
WE USE CTT FOR SHIPPING . 


FOR ALL THE SHIPPING PLEASE INCLUDE YOUR CONTACT , PHONE NUMBER SO WE CAN CONTACT YOU IF THERE IS ANY PROBLEM WITH THE DELIVERY. SHIPPING IS GENERALLY QUOTED AS BEING 7 TO 10 DAYS. 


FOR SHIPPING TO ISRAEL PLEASE PROVIDE YOUR INFORMATION IN ENGLISH. 


WE ARE MORE THAN HAPPY TO EXCHANGE FOR ANOTHER SIZE, STYLE OR COLOUR WAY WITHIN 7 DAYS OF RECEIVING YOUR GOODS. YOU ALSO HAVE 7 DAYS TO RETURN THE PRODUCT. BUT PLEASE NOTE WE CANNOT EXCHANGE IF YOU ALREADY USED, WASHED OR TOOK OF THE ORIGINAL TAGS ATTACHED TO THE ITEM. 


CUSTOMERS WILL BE RESPONSIBLE FOR ALL THE SHIPPING AND RE-SHIPPING CHARGES FOR EXCHANGES. 


NO RETURNS OR EXCHANGES WILL BE OFFERED FOR SALE ITEMS.


WE CAN’T REFUND MONEY. IN THIS CASE YOU CAN CHOSE ANOTHER ITEM FROM OUR CURRENT COLLECTION. IF THE NEW PRODUCT IS MORE EXPENSIVE THAN THE ONE BEFORE YOU NEED TO PAY THE DIFFERENCE, IF IT IS CHEAPER WE OFFER YOU A DISCOUNT FOR THE NEXT PURCHASE.


ANY WAY, IF YOU NEED TO EXCHANGE OR RETURN YOUR ITEM, CONTACT US TO CRUSWIMWEAR@GMAIL.COM TO SIMPLIFY THE PROCESS .


OUR PRODUCTS ARE MADE IN LIMITED NUMBERS AND WE CANNOT GUARANTEE THAT ALL STYLES, COLOURS OR SIZES WILL BE AVAILABLE ALL THE TIME, SO IF THE ITEM YOU CHOSE IS NOT AVAILABLE WE HAVE A 15 DAY DEADLINE TO PRODUCE THAT ITEM FOR YOU. 


CRU SWIMWEAR IS NOT RESPONSIBLE FOR INCORRECT USE OR TREATMENT OF OUR PRODUCTS. PLEASE REMEMBER THAT ALL OUR PRODUCTS ARE HANDMADE WITH CARE AND EXTRA LOVE.


SO PLEASE FOLLOW THE CARE INSTRUCTIONS , YOU CAN FIND THEM ON A TAG ATTACHED TO YOUR ITEM (IN THE INSIDE).

 

THANK YOU, 
CO-FOUNDER CATARINA GIL.